Harper Williams are proud to have recently received the ‘Best in County’ title for Cheshire
and Leanne Parr their Founder was also one of the winners of the toughest category ‘The
People Award’ at the prestigious ESTAS 2019.
The awards were announced by Phil Spencer, the TV property expert at a lavish luncheon &
ceremony at the Grosvenor House, Park Lane London on 10th May attended by 1,000 of the
UK’s top property professionals. The awards, celebrating their 16 th year determine the best
estate and letting agents in the UK based purely on feedback from customers who are asked
a series of questions about the service they have received from their agent, over 45,000
surveys were completed by customers during the competition.
Phil Spencer, who has hosted the ESTAS every year said “The ESTAS encapsulates what your
typical agent is trying to do, which is to provide honest, transparent service for their clients.
These awards are special because shortlisted and winning firms are selected purely on the
service they deliver. Real feedback from real customers experiencing real service, I don’t
think there can be a greater honour in the industry than to receive an award based on that
Simon Brown Founder of The ESTAS said “At The ESTAS we’re proud to say we believe in old
fashioned values like customer service. We know how hard it is to deliver it and that’s why
we put the spotlight on property firms who are committed to providing excellent service.
The ESTAS review and awards platform brand helps agents generate consumer trust.”
Leanne Parr, Founder of Harper Williams Estate Agents said “We are absolutely thrilled to
be have been recognised and come away as winners with two awards at this year’s ESTAS,
within our first 12 months of launching. It means the world to us as we know it’s our
amazing customers who have judged our performance. We live and breathe our passion for
people and property, and therefore take our levels of customer service very seriously because
we know our clients have a choice.
We are very proud of our personal service and commitment to go above and beyond daily, so
this huge achievement proves we are delivering what we promise. We will continue to work
tremendously hard as a business to constantly keep improving our service levels as an
ongoing obligation to our valued customers, and to help change the often-negative
perception of this wonderful industry.”
Check out the winners list at: - https://www.theestas.com/2019-winners