We are constantly learning and enjoy sharing our expertise and insights. Here is where we will talk about hot topics, give ideas and advice on marketing, and tackle customers common questions and challenges.
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Harper Williams Estate Agents has been recognised for delivering outstanding customer service to its clients, making the shortlist of The ESTAS for the second year running - the biggest award scheme in the UK residential property industry within their regional category, but also within the most prestigious award open to all categories ‘The People’ award.
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My estate agency journey started almost sixteen years ago now. I worked weekends for a small independent agency while I was at college and then increased my hours on the days off from my studies.
Being quite a bookworm (I still am!), the path I am sure back then that my parents would have wanted for me, would have been to go University, get a degree and become a solicitor or a journalist.
But it was sixteen years ago that I fell in love with this wonderful industry and my passion to help people at such a tricky time of their lives grew from there.
With years of hard work in between, countless sacrifices and lots of blood, sweat and tears (a blog for another day), there still is not a day goes by that I regret my decision to pursue a career as an estate agent and have dedicated the time in between to constantly learning and improving my craft to serve my customers and my teams as best I can. And will continue to do so!
Harper Williams was born two and a half years ago with the sole mission to keep our customers happy, by making a positive difference to people’s home buying and selling experience within our local markets. When you’re happy, we’re happy!
I think it is fair to say that within this short space of time, we have done just that by simply living and breathing our core values daily.
The curve ball that COVID-19 has thrown most businesses along with families worldwide is likely to be testing most people’s/ company values right now.
However, I am firm believer that tough times do not create character, they simply reveal it.
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There is something exciting about the lighter nights and brighter mornings, the warmer change in the weather and the array of colours with the blooming of daffodils and tulips that naturally puts a spring in our steps!
This is traditionally why it is a great time for house buyers and sellers alike, who are eager to move before the end of summer and early autumn sets in.
Although this spring is very different with the COVID-19 cloud still lurking over us, I thought it was worth sharing our top ten tips, for those of you still thinking of moving this year after the lockdown period to accommodate your need to move, whatever the reason.
Time is our most valuable asset that usually we pray we had more of, so while we are in the lockdown period for another three weeks, here’s our top ten tips on what you can be doing to get yourself and your property market ready as soon as the restrictions are lifted, to ensure you use the extra time wisely.
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As we all continue to smile through the confusion of the COVID-19 pandemic and adjust to lockdown lifestyle, I wanted to shed some light for transparency on how this affects the housing market, the adjustments estate agents and property professionals involved in the moving process have had to make and what this means for homebuyers and sellers, that are still keen to move this year!
Firstly, let’s cut through some of white noise from the ‘negative nellies’ out there on the government’s latest guidelines for estate agents and house movers.
The Government guidelines regarding the outbreak of coronavirus, basically advise all those involved in moving home to adapt and be flexible in order to alter their usual processes. But rest assured, it is still business as usual with an agile twist, to accommodate our customers where possible.
They specifically state that there is no need to pull out of transactions, but everyone needs to ensure we are following guidance to stay at home and away from others at all times, including the specific measures for those who are presenting symptoms, self-isolating or shielding. Prioritising the health of individuals and the public must be the priority.
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During this challenging time, we wanted to wish everyone good health and to let you all know we are here to help where we can.
We have assessed what we can do to reassure you that we are taking the current coronavirus issue seriously to minimise the risk to our customers, the general public and our team.
As a business, we have two key priorities:
1. The safety and wellbeing of our team and clients.
2. To ensure our clients’ moves are not affected more than necessary (without conflicting the above point).
Whilst we are maintaining a calm and common-sense approach to this ongoing issue, as a team we are operating ‘business as usual’ although adhering to the best practice guidelines provided by the Government and Public Health England.
Should the government increase control that impacts our ability to perform as normal for a period, we have the following measures in place.