We are constantly learning and enjoy sharing our expertise and insights. Here is where we will talk about hot topics, give ideas and advice on marketing, and tackle customers common questions and challenges.
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During this challenging time, we wanted to wish everyone good health and to let you all know we are here to help where we can.
We have assessed what we can do to reassure you that we are taking the current coronavirus issue seriously to minimise the risk to our customers, the general public and our team.
As a business, we have two key priorities:
1. The safety and wellbeing of our team and clients.
2. To ensure our clients’ moves are not affected more than necessary (without conflicting the above point).
Whilst we are maintaining a calm and common-sense approach to this ongoing issue, as a team we are operating ‘business as usual’ although adhering to the best practice guidelines provided by the Government and Public Health England.
Should the government increase control that impacts our ability to perform as normal for a period, we have the following measures in place.
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And just like that 2019 is almost over!
Christmas is the perfect time to enjoy the festivities celebrating with family and friends, reflect on the highs and lows of the year just gone and start looking forward to 2020 and what the New Year will bring!
Although I feel like my feet haven’t touched the floor again this year, what an amazing second year in business we’ve had.
We have grown our turnover by just shy of 500%, and therefore have helped so many more sellers and buyers on their moving journeys. Making even more friends for life and repeat customers in the process, (which will always be the main reason I personally love estate agency as much as I do), for the many relationships we get to make and cherish along the way!
So, the big question you are probably wondering…. how the hell have we done it?!?
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Harper Williams has been recognised for its outstanding customer service to its clients by the biggest award scheme in the UK residential property industry – The ESTAS Customer Service Awards.
Not only have they been shortlisted within their own category, which is a massive achievement in itself during their first year since launching, but the Sales Director Leanne, has also been shortlisted for the 'People Award' in which the top 25 agents have been selected out of over 4,000 brilliant agents! Wow!
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I have been keen to write this blog for a while, to share our views and shed some light on estate agency etiquette when it comes to getting your home valued. There seems to be a historic myth that if you ring an estate agent to request a valuation/ market appraisal of your home, that you must only do so if you are looking to sell your property!
Why would you waste their time otherwise…seems to be the consensus!
Well, let me poor cold water on this myth once and for all and share with you, some of the key reasons/ circumstances that we would be happy to assist in carrying out a professional appraisal of your property.
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The Warrington based agency received the ‘Best in County’ title for Cheshire and Leanne their Founder was also one of the winners of the toughest category ‘The People Award’ at the prestigious ESTAS 2019. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London on 10th May attended by 1,000 of the UK’s top property professionals.
The awards, celebrating their 16th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent, over 45,000 surveys were completed by customers during the competition.